Voice AI agentsthat book, qualify, and resolve.
Deploy production-grade voice AI in days, not quarters. Veltrixair-delivered implementations engineered for the regulatory realities of KSA, the GCC, and India — across 50+ languages, with EU AI Act, GDPR, and PDPL-aware deployment.
Voice is the next interface. Most enterprises aren't ready.
Voice AI is no longer a research demo. It books appointments, qualifies leads, dispatches engineers, takes claims, and answers questions — at sub-90ms latency, in fifty languages, with full audit trails. The platforms exist. What enterprises lack is the implementation discipline to deploy them safely, the integration depth to connect them to the systems of record, and the regulatory expertise to keep them compliant across PDPL, DPDP, and the EU AI Act.
Veltrixair delivers all three. We design, integrate, and operate enterprise voice AI programmes — from conversation design through systems-of-record integration to managed production — with the engineering, governance, and operations discipline that regulated deployments require. Design the conversation. Connect the systems of record. Deploy with regulatory cover. Operate with a single accountable partner.
Everything you need.
One operating system.
Visual builder, intelligent scheduler, outbound campaigns, conversation analytics, deep integrations — engineered and operated end-to-end by Veltrixair.
Visual VoiceFlow Builder
Drag conversation stages onto a canvas. Add branching logic. Attach tools. Configure prompts visually — or describe what you need in plain English and let the orchestrator generate it.
- Drag-and-drop conversation stages with conditional branching
- Per-stage tool configuration — calendar, CRM, knowledge base, web search, MCP
- Prompt-to-VoiceFlow — describe it, AI builds it, your team refines it
- Save drafts, publish when ready — full version history
- Global tools that apply across all stages
Intelligent Planner & Scheduling
Calendar awareness, working-hours logic, time-zone arithmetic — all handled by the platform. Your agent books the right slot, the first time, in the customer's local time.
- Native calendar integration — Google, Microsoft 365, iCal
- Working-hours and holiday awareness — per agent, per region
- Multi-time-zone arithmetic — accurate across 24+ markets
- Confirmation flows — SMS, email, or WhatsApp
- Reschedule and cancel — handled by the agent without human escalation
Outbound Campaigns at Scale
Launch dialer campaigns for renewals, follow-ups, lead qualification, or surveys — with concurrency limits, retry logic, and full conversion tracking.
- Bulk contact import — CSV, CRM, or API
- Concurrency control — match your phone-number pool
- Smart retry logic — busy, no-answer, voicemail handling
- Time-of-day windowing — respect quiet hours per geography
- Conversion tracking — booked / qualified / opted-out per campaign
Live Conversation Intelligence
Real-time transcripts, sentiment analysis, talk-ratio metrics, and AI-generated action items. Every call leaves an evidence trail your auditors and managers can actually use.
- Live transcription & sentiment — turn-by-turn, per speaker
- AI-generated summaries & action items after every call
- Talk metrics — agent talk-ratio, interruptions, silence
- Conversion tracking per VoiceFlow and stage
- Audit-ready transcripts with consent and version history
Connections — Five Ways In
Your voice agent doesn't just talk — it acts. Five integration methods, no vendor lock-in. Veltrixair handles the integration build into your existing systems of record.
- MCP Protocol — universal tool access for any MCP-compatible service
- Webhooks — real-time call events to your downstream systems
- REST API — initiate calls, manage campaigns, pull analytics
- Native CRM connectors — Salesforce, HubSpot, Zoho, Dynamics
- BYOK — bring your own OpenAI, Deepgram, ElevenLabs, Gemini keys
Workflow Automation
Trigger downstream automations on every call event — booked, qualified, escalated, completed. Connect to 100+ applications with no code, or wire bespoke logic via webhooks.
- Trigger workflows from call_completed, call_started, agent.event
- Schedule-based automations — hourly, daily, weekly
- Webhook triggers for real-time downstream processing
- 100+ app connectors built in, no code required
- Auto-register webhooks on flow publish — zero ops overhead
Four phases.
Days, not quarters.
Every Veltrixair-delivered voice AI engagement follows the same gate-driven model — design, connect, publish, operate.
Design
Drag conversation stages onto the canvas — or describe your VoiceFlow in plain English and let AI generate it.
Connect
Attach tools to each stage — calendar, CRM, knowledge base, webhooks, or MCP integrations to your systems of record.
Publish
One click to deploy on a dedicated number, web widget, WhatsApp, or outbound campaign. Live in minutes.
Operate
Veltrixair monitors live transcripts, sentiment, conversions — with quarterly business reviews against KPI baselines.
One VoiceFlow.
Four channels.
Build the conversation once — deploy it across every channel your customers actually use. Same AI, same tools, same evidence trail.
Phone Numbers
Buy local, mobile, or toll-free numbers in 40+ countries. Assign to a campaign — live in seconds.
WhatsApp Business
Deploy on WhatsApp Business API. Customers call via WhatsApp — same VoiceFlow, same tools.
Web Widget
Embed a voice widget on any website with a single script tag. Visitors talk without leaving the page.
Browser Softphone
Make and receive calls from the dashboard via WebRTC. No phone app, no hardware.
One platform.
Every industry.
Build VoiceFlows for any scenario — inbound, outbound, embedded. Same builder, different templates. Below: the deployments Veltrixair has packaged for the GCC and India markets.
Healthcare
24/7 appointment scheduling, reminders, and patient intake. CCHI-aware, NHRA-aligned, with PDPL data residency built in.
Real Estate
Qualify buyer leads, schedule viewings, capture contacts — even at 11 PM. Native Arabic and English support.
Insurance & Finance
First notice of loss, policy inquiries, renewals — compliant, auditable, and integrated with core insurance platforms.
Retail & E-Commerce
Order tracking, returns, FAQ handling — instant resolution, zero wait time. ZATCA-aware order data integration.
Legal Services
Screen potential clients, capture case details, book consultations — with privilege-aware data handling from day one.
Home & Field Services
Emergency dispatch, job booking, quote requests — your AI answers when you can't, dispatches when it must.
Predictability beats
improvisation.
Other voice AI platforms hand a giant prompt to an LLM and hope. Our voice-to-action approach orchestrates every stage, gates every tool, and audits every transition.
Other Platforms
- One giant system prompt
- The model decides what to do
- Tools available at all times
- Unpredictable behaviour at the edge
- No transition audit trail
- Prompt-injection exposure
Veltrixair Voice-to-Action
- Multi-stage conversation orchestrator
- Orchestrator enforces transitions
- Tools gated per stage — security by architecture
- Predictable, repeatable outcomes
- Full transition audit trail per call
- Multi-agent handoff, warm transfer with whisper
Three ways to engage.
One delivery discipline.
Pick the engagement model that fits your maturity. Every package is gate-driven, KPI-reported, and signed off against documented outcomes.
Pilot Sprint
Stand up your first VoiceFlow on a single use case. Prove the value, then scale.
- Discovery workshop & use case selection
- VoiceFlow design & build
- Up to 2 system integrations
- Phone number provisioning
- UAT, training & cutover
- 30 days hypercare support
Production Programme
Multi-VoiceFlow rollout across departments — with full integration into your CRM, calendar, and ticketing.
- Everything in Pilot Sprint, plus:
- 5+ VoiceFlows across departments
- Deep CRM, calendar, KB integrations
- Multi-channel (phone, WhatsApp, web)
- Outbound campaign engineering
- Compliance documentation pack
- 90 days hypercare support
Managed Voice AI
Veltrixair runs your voice AI estate — design, deploy, operate, optimise — on a continuous SLA.
- Continuous VoiceFlow design & iteration
- 24/7 monitoring & incident response
- Quarterly business reviews
- SLA-backed performance metrics
- Compliance audit support
- Continuous improvement programme
- Dedicated account architect
Built for compliance
from day one.
Transparent AI
EU AI Act Article 50 disclosure built into every VoiceFlow.
GDPR-Native
EU data residency, encryption at rest and in transit. PDPL extensions delivered by Veltrixair.
Audit-Ready
Full call logs, consent tracking, version history — on demand for every regulator.
Things enterprise
buyers ask first.
Straight answers on integration, compliance, pricing, and the realities of running voice AI in regulated industries.
A pilot VoiceFlow on a single use case can be live in three weeks. A full multi-department production programme — with CRM integration, multi-channel deployment, and compliance documentation — typically runs 8–12 weeks. Veltrixair's gate-driven engagement model gives you a documented exit at every milestone.
Yes. The platform supports 50+ languages including Modern Standard Arabic, Egyptian Arabic, Gulf Arabic, Hindi, Tamil, Bengali, Urdu, English, French, German, Mandarin, Spanish, and more. Multiple voice options per language. Right-to-left interfaces are supported across the dashboard.
Our reference architectures are GDPR-native by design. For KSA PDPL, Veltrixair's Data Privacy Advisory team layers the additional controls required — data residency arrangements, RoPA documentation, DPIA, cross-border transfer instruments, and consent flow customisation — as part of every engagement scoped for the Kingdom. Same approach applies for India DPDP and UAE Federal Decree-Law 45/2021.
Built-in connectors for Google Calendar, Microsoft 365, Salesforce, HubSpot, Zoho, Dynamics 365, Twilio, and 100+ workflow apps. Anything not natively supported is integrated via MCP, webhooks, or the REST API — Veltrixair builds the integration as part of your engagement.
Platform calls use a pay-per-credit model starting from 25 credits per minute. No monthly minimums. Credits never expire. Volume discounts apply at scale. Veltrixair engagement fees are quoted separately by package — fixed scope for Pilot and Programme; recurring monthly fee for Managed Voice AI. Full pricing transparency in every proposal.
Yes — that's a core feature. The AI handles 80%+ of calls end-to-end. When a call needs a human, it transfers seamlessly via warm transfer with a whisper summary — your team joins already knowing who the caller is, what they need, and what's been discussed. No dropped calls. No "can you repeat that?" Department transfer, DTMF navigation, and conference call are all supported.
An IVR routes calls. A chatbot answers questions in text. Enterprise voice AI runs full voice conversations — natural, multi-turn, with the ability to take actions on your systems of record (book, qualify, dispatch, charge, escalate) at sub-90ms latency. Closer to a junior employee than a phone tree.
You do. Full data sovereignty. Veltrixair acts as a processor under your data controller relationship where we operate the service on your behalf. Data residency, retention, and deletion are configured per your jurisdictional requirements — and documented in the DPA signed at engagement kick-off.
Ready to deploy your first VoiceFlow?
Tell us about your use case, jurisdictional footprint, and the systems you need to integrate. We'll come back within one business day with a Pilot Sprint scope — or, if you're ready, a live demo on a number of your choosing.