01 · About this Notice
This notice explains how Veltrixair processes personal data when you visit our website, engage with our teams, attend events, apply for roles, or use our services.
02 · Who We Are
Veltrixair operates through entities in KSA, UAE, and India. The relevant controller depends on your engagement jurisdiction.
03 · Scope & Application
This notice covers controller-side activities. When processing strictly on behalf of a client, client DPA terms prevail for processor operations.
04 · Personal Data We Collect
Typical categories include identification data, professional data, communication records, technical usage data, and recruitment information where relevant.
05 · How We Collect It
Data is collected directly from you, through business interactions, from authorised third parties, and from website telemetry where consent or legal basis applies.
06 · Why We Process It
We process data to deliver services, maintain security, meet legal obligations, run operations, communicate with stakeholders, and improve service quality.
07 · Legal Bases
- Consent where required by PDPL.
- Contractual necessity for requested services.
- Legal obligations and regulatory reporting.
- Legitimate interest with documented balancing.
08 · Sharing & Disclosure
Data may be shared with vetted processors, professional advisers, and authorities where legally required, contractually necessary, or consented.
09 · International Transfers
Transfers are safeguarded using jurisdiction-appropriate mechanisms including contractual clauses and equivalent legal safeguards.
10 · Retention
Data is retained only for as long as needed for business, contractual, legal, and regulatory requirements, then securely deleted or anonymised.
11 · Security
We apply layered technical and organisational controls including access management, monitoring, encryption, and incident response governance.
12 · Your Rights
Depending on jurisdiction, rights may include access, correction, deletion, objection, restriction, portability, and consent withdrawal.
13 · Exercising Rights
Submit requests via privacy@veltrixair.com. We verify identity and respond within statutory timelines.
14 · Cookies
Cookie usage is described in our Cookie Policy. Optional categories rely on consent where required by law.
15 · Children's Data
Our services are not directed to children. If child data is identified, we take prompt remedial action under applicable law.
16 · Marketing
Marketing communications are preference-managed and can be unsubscribed at any time.
17 · Automated Decisions
We do not use automated decision-making with legal or similarly significant effects without lawful basis and required safeguards.
18 · Job Applicants
Applicant data supports recruitment, onboarding, compliance checks, and talent pipeline governance in line with lawful retention windows.
19 · Third-Party Links
Our website may link to third-party properties; their privacy practices are governed by their own notices.
20 · Changes to this Notice
We update this notice as required and publish the latest revision date and reference in this document.
21 · Contact & DPO
Contact the DPO via privacy@veltrixair.com or dpo@veltrixair.com for requests, questions, or complaints.
22 · Regulatory Authorities
If unresolved, you may escalate concerns to relevant authorities such as SDAIA, applicable UAE authority, India Data Protection Board, or EU/EEA supervisory bodies.