Doctor pointing at a tablet while a colleague reviews patient records on a desktop computer in a clinic

Small Clinics Deserve Good SystemsToo

Dr. Anjali runs a busy two-doctor clinic. Appointments go in a notebook. Bills come from a small desktop program. Patient histories live in paper files in a cupboard. It all works, until a patient returns after a year and the file can’t be found

Dr. Anjali runs a busy two-doctor clinic. Appointments go in a notebook. Bills come from a small desktop program. Patient histories live in paper files in a cupboard. It all works, until a patient returns after a year and the file can’t be found

She knows there’s a better way. She just isn’t sure it’s meant for clinics like hers

The smallest practices go digital last

It’s a pattern seen almost everywhere. In US government data, for example, only 64% of solo doctors used electronic records, compared with 97% of doctors in practices of eleven or more. The smaller the clinic, the more likely it is to be running on paper and memory

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Where stock goes missing

Medicines dispensed but not recorded straight away. Ward stock that nobody counts. Items that quietly expire at the back of a shelf. Several stores in one hospital that can’t see each other’s numbers. Each gap is small. Together, they make the system unreliable at the exact moment it’s needed

Why small clinics hold back

The essentials, done well: appointments, simple patient records, prescriptions, billing and reminders. Something that runs in the cloud and on a phone, with no server in the back room. Quick to set up, easy to learn in an afternoon, and priced to grow with the clinic.

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